Kudi.ai, a service operated by Cosmic Intelligent Labs; a private limited company established under the laws of the Federal Republic of Nigeria, and registered with the Corporate Affairs Commission. We have prepared this Privacy Policy to describe to you our practices regarding the information we collect from users of our products and services.

TYPES OF INFORMATION WE COLLECT

PERSONAL INFORMATION

"Personal Information" means information that allows someone to identify or contact you, including, for example, your name, phone number, e-mail address, gender, bank verification number (BVN), credit card information, e-mail address, and/or additional information that could be used (whether alone or in combination with additional information) to identify you personally.

ANONYMOUS INFORMATION

“Anonymous information” means information that is not associated with or linked to your Personal Information; Anonymous Information does not, by itself, permit the identification of individual persons. We collect Personal Information and Anonymous Information, as described below.

INFORMATION YOU PROVIDE US

We collect Personal Information from you when you register for our Services, as well as when you provide us with any such Personal Information (e.g., when responding to a survey or filling out a form). When registering for our Services, you may be asked to enter your name, phone number, e-mail address, gender, bank verification number (BVN), credit card information, e-mail address, and/or additional information that could be used (whether alone or in combination with additional information) to identify you personally. We retain information on your behalf, such as previous transactions you have completed, account information you authorize us to save and messages that you store using your Account. If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.

INFORMATION COLLECTED BY OUR SERVERS

As is true of most online services, we gather certain information automatically and store it in log files. Our servers (which may be hosted by a third-party service provider) collect information from you, including but not limited to information regarding the device and/or software program through which you access our Services (e.g., the hardware model, operating system and version, MAC address, unique device identifier, phone number, and mobile network information), and/or a date/time stamp for your use of our Services.

RELATIONSHIP WITH SOCIAL NETWORKING SITES

We created interfaces that allow you to connect your account for our Services with accounts you may have established with third-party apps, messaging platforms and other services (“Third-Party Services”). These interfaces allow you to authorize us to access your account on a Third-Party Service on your behalf. Once authorized by you, the Third-Party Service recognizes us when we ask, on your behalf, for access to your account information or to post information. You should be able to revoke our access to any Third-Party Service at any time by changing the appropriate settings from within your account settings on the applicable Third-Party Service.

USE OF INFORMATION

The Personal Information we collect from you may be used in one of the following ways:

• To improve our Services – we continually strive to improve our Services based on the information and feedback we receive from you;
• To improve customer service – your information helps us to more effectively respond to your customer service requests and support needs;
• To market to you our products and services (and those of third parties) that we believe may interest you, and to permit third parties to market such products and services to you;
• To tailor the content and features of the Services to you;
• To improve the quality of the Services;
• To administer a contest, promotion, survey or other feature; and
• To send periodic emails.

The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

SHARING OF INFORMATION

Your security and privacy is our utmost priority. We do not share any of your information with unauthorized persons and adequate safeguards have been put in place to prevent unauthorized access and to ensure confidentiality of your personal information.

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